Enable AWS Personal Health Dashboard for your AWS Organization

Overview

AWS Personal Health Dashboard provides alerts and guidance for AWS events that might affect your environment. While the Service Health Dashboard shows the general status of AWS services, the Personal Health Dashboard provides proactive and transparent notifications about your specific AWS environment.

All AWS customers can access the Personal Health Dashboard. The Personal Health Dashboard shows recent events to help you manage active events, and shows proactive notifications so that you can plan for scheduled activities. Use these alerts to get notified about changes that can affect your AWS resources, and then follow the guidance to diagnose and resolve issues.

In this module we will walk through the enablement of the Organizational view of your Personal Health Dashboard, which allows you to centrally receive notifications about all the accounts in your environment.

Enabling the Organizational view for AWS Personal Health Dashboard

Log in to your Management Account and navigate to Personal Health Dashboard service in the console. On the left side panel, expand Organizational view and choose configurations.

OrganizationalViewConfig Within the configuration menu, there are 2 steps: > 1. Set up AWS Organizations.

Since we have deployed AWS Control Tower, AWS Organizations is already enabled, so you should see a Success checkmark on the step #1.

  1. Enable organizational view for AWS Health

Here there will be a button, highlighted, which says Enable organizational view.

EnableOrganizationalView

Click on this button to allow the Personal Health Dashboard to start aggregating events from all the member accounts in your AWS Organization onto the Organizational Dashboard. It will take a few minutes, once it is completed we will see a Success checkmark, and a green Banner which says:

You have successfully enabled organizational view. Note that you will not have access to previous events, and only newly reported events will be available. View dashboard.

On the left side panel, under Organizational view, you will now see 3 options:

  1. Dashboard: Which shows ongoing issues or events that may impact your environment from the past 7 days.
  2. Event Log: Here you can find events that are closed or open and older than 7 days.
  3. Configurations: Where you can manage the configuration for your AWS PHD.

Understanding Health Events across your Organization

To view the ongoing issues in your environment, choose Organizational view, Dashboard. There are 3 tabs: * Open issues - For issues that are ongoing in AWS within the last 7 days that might affect your AWS infrastructure, such as AWS service disruptions and API issues. * Scheduled changes - For items that are ongoing and where schedule, or items that are upcoming * Other Notifications - For issues that are ongoing in AWS within the last 7 days that might affect your AWS account, such as certificate rotations, billing notifications, and security vulnerabilities.

OrganizationalView

For all events which might have affected your accounts, review the Event Log under the Organizational view.

Events that might affect the accounts within your organization will be aggregated in these windows. Some examples may be issues with AWS Services or API issues.

There are 2 types of events:

Public Events: are service events not specific to any accounts in the organization. For example, a problem with the Amazon EC2 Service.

Private Events: are events specific to one of your AWS Accounts. For example, an issue with an EC2 Instance in a specific region that you use.

AWS Health provides notifications a guidance regarding the event, and in case of a private event, provides specific information about the affected resources in your account.

If you click on an event, you will access to more details of the event, in the details tab you will have access to: * Event name * Status * Region / Availability Zone * Affected accounts * Start time * End time * Category * Description

In the description section, you will see updated information, the time they are posted and messages regarding the AWS Services and API that are being affected and estimated time to resolution of the events when available.

DescriptionDetails

Additionally, on the Affected accounts tab, there will be information about the accounts, and the resources within those accounts, that were affected, including the: * Account ID * Account name * Primary email of the affectedaccount * Organizational unit (OU) within the organization * Amazon Resource Names (ARNs) of the affected resources within each account.

AffectedAccountsandResources

Additional information about AWS Personal Health Dashboard

For additional information, refer to the AWS Documentation for the AWS Personal Health Dashboard.